Neocase nets new $10M for customer service software
Neocase Software, a developer of programs that facilitate customer service operations, brought in $10 million in fourth-round funding from Caisse des Depots et Consignations (which already has a 48 percent stake in the firm) and Iris Capital. The new money will be used to finalize applications tailored to the retail, healthcare and software sectors, slated for release in 2009, reports VentureWire.
The San Francisco-based company also offers internal services for human resources, financial resolution and facilities management operations. It counts big names like Toshiba, L’Oreal and Air France among its clients. Today, it announced that major healthcare consultancy FOX Systems has also signed on.
Neocase last raised funds in 2006 when it brought in $6.5 million from the same investors who provided the recent round.
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About the Author, Camille Ricketts
Camille is the lead writer for GreenBeat. She came to VentureBeat from Google where she worked on its traditional platforms team, particularly in TV. Before that, she was a reporter for the Wall Street Journal in New York and London. Follow her on Twitter at @camillericketts, and follow VentureBeat on Twitter at @venturebeat.