Utopy takes $7.5M for speech analytics
San Francisco, Calif.-based Utopy makes a software package called SpeechMiner, which allows companies to analyze customer audio to discover market trends and behavior.
The software works mostly with recordings from customer service interactions. Aside from a market in North America, Utopy also has operations in Europe and the Asia-Pacific region.
The $7.5 million funding was provided by Bay Ventures and Pras Holdings.
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About the Author, Chris Morrison
Chris Morrison writes about cleantech and environmental issues for VentureBeat, with occasional forays into gaming and semantic technology. He got his start writing about tech for Business 2.0 magazine, but quickly realized new media was the ticket when that institution closed its doors in 2007. Chris has also covered public equities and regulatory issues. He originally hails from southern Virginia, graduated from Evergreen State College in Washington, and now lives in San Francisco.