http://deals.venturebeat.com/2008/02/27/helpstream-on-demand-collaborative-customer-service-co-raises-86m/ News About Tech, Money and Innovation Sun, 22 Nov 2009 19:46:42 +0000 http://wordpress.org/?v=2.8.5 hourly 1 http://deals.venturebeat.com/2008/02/27/helpstream-on-demand-collaborative-customer-service-co-raises-86m/comment-page-1/#comment-797103 Deal RoundUp: Feb 28, 2008: : unitedBIT Fri, 29 Feb 2008 18:24:27 +0000 http://venturebeat.com/2008/02/27/helpstream-on-demand-collaborative-customer-service-co-raises-86m/#comment-797103 [...] Helpstream closed an $8.6 million round of financing. Helpstream (formerly known as Pathworks Software), the provider of on-demand collaborative customer service solutions, has closed an $8.6 million round of financing led by Mohr Davidow Ventures (MDV). Additional funds came from seed investor Foundation Capital and from Roger Sippl, founder and former CEO of Informix and co-founder of Vantive. Helpstream, as it said, is the first solution to incorporate “wisdom of crowds” capabilities into a solution that tightly integrates all the essential elements of effective customer service — including case management, knowledge management, and community collaboration — into one highly collaborative, easy-to-use, cost-effective offering. See press release or at VentureBeat [...] [...] Helpstream closed an $8.6 million round of financing. Helpstream (formerly known as Pathworks Software), the provider of on-demand collaborative customer service solutions, has closed an $8.6 million round of financing led by Mohr Davidow Ventures (MDV). Additional funds came from seed investor Foundation Capital and from Roger Sippl, founder and former CEO of Informix and co-founder of Vantive. Helpstream, as it said, is the first solution to incorporate “wisdom of crowds” capabilities into a solution that tightly integrates all the essential elements of effective customer service — including case management, knowledge management, and community collaboration — into one highly collaborative, easy-to-use, cost-effective offering. See press release or at VentureBeat [...]

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