Voxify raises $15M for voice recognition systems
Voxify is an Alameda, Calif. company that creates self-servicing systems for call centers based off templates of question-and-response menus that are specific to particular industries.
Automated systems like Voxify’s have gradually become better, and the company’s products can handle relatively complex transactions like making reservations and addressing inquiries.
The company has been in close competition over the past couple years with Tellme Networks, which has a slightly different offering. We’ve written more about the complexities of building voice recognition systems here.
Intel Capital led the $15 million investment. Existing investors El Dorado Ventures, Palomar Ventures and Sigma Partners. It is Voxify’s fourth round, and the company has raised over $30 million to date.
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About the Author, Chris Morrison
Chris Morrison writes about cleantech and environmental issues for VentureBeat, with occasional forays into gaming and semantic technology. He got his start writing about tech for Business 2.0 magazine, but quickly realized new media was the ticket when that institution closed its doors in 2007. Chris has also covered public equities and regulatory issues. He originally hails from southern Virginia, graduated from Evergreen State College in Washington, and now lives in San Francisco.