HiWired raises $9M for technical support
HiWired is a service company that provides technical support for both businesses and consumers, and has customers including OfficeMax and Cox Communications.
Much like a highly successful public company, LivePerson, HiWired offers outsourced live help and support for everything from gadgets to internet installation. It’s based in Needham, Mass.
The $9 million round was the company’s second, led by North Hill Ventures. The investors from HiWired’s previous $5 million round, Kodiak Venture Partners and Sigma Partners, also participated.
Next Story: Bang Ventures: the American Idol of tech
Previous Story: Cooking.com taps $7M loan for expansion
About the Author, Chris Morrison
Chris Morrison writes about cleantech and environmental issues for VentureBeat, with occasional forays into gaming and semantic technology. He got his start writing about tech for Business 2.0 magazine, but quickly realized new media was the ticket when that institution closed its doors in 2007. Chris has also covered public equities and regulatory issues. He originally hails from southern Virginia, graduated from Evergreen State College in Washington, and now lives in San Francisco.